Return Period

We accept returns within 14 days of your order’s delivery date. Your return must be postmarked within this timeframe.

Return Shipping

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your package reaches us safely.

Return Address

Please send your return to:

The Original Hebrew

3751 Main Street, Suite 600/114

The Colony, TX 75056

IMPORTANT DETAILS

Include a Receipt

Please include a printed copy of your purchase receipt inside the return package. This will help us process your return quickly and accurately.

Item Condition

All returned items must be in their original condition with tags attached. Items should be unworn, unwashed, and free of smoke, deodorant, makeup, or perfume scents. Returns that do not meet these criteria may not be accepted.

Exchanges

We are unable to offer exchanges at this time.  Please request a return and then repurchase items if they are still in stock.

Refunds

Refunds are issued in the original form of payment.

Final Sale Items

Returns or refunds are not accepted for FINAL SALE items, which include:

• Seasonal merchandise

• Sale items

• Hats, jewelry, or hair accessories

Damaged or Missing Items

If your order arrives with missing or damaged items, please contact us at info@theoriginalhebrew.com within 14 days of delivery. Be sure to include your order number and photos of the damage so we can resolve the issue promptly.

Thank you for shopping with us! Your satisfaction is important, and we appreciate your understanding of our policies.